To arrange a consultation, you can contact us by telephone (069/798-34905, 34922 or 34930) or contact form. We will do our best to offer you an initial consultation as soon as possible. Appointments are usually possible from Monday to Friday.

If you need acute help, we have listed addresses here

We’re awaiting you here:

Campus Westend, Goethe-Universität
Theodor-W.-Adorno-Platz 5
60323 Frankfurt
Tel: 069/798-34905, -34922, -34930

Appointment request

It is important to us that you can communicate securely with us. The transmission of unencrypted data by e-mail is neither suitable nor secure for exchanging personal data or other confidential information. You can use our encrypted contact form to get in touch with the psychosocial counselling.

If you would like to make an appointment, please leave a personal telephone number in the contact form. We will call you back as soon as possible to make an appointment with you. For a first appointment, please read and fill out the following data protection form and a short questionnaire . Please upload it via contact form. 

We also offer consultations via video. The video counselling session is offered by a provider which is certified by the Kassenärztliche Bundesvereinigung (the Federal Association of Statutory Health Insurance Physicians) and fulfils highest data protection standards.

You only need a computer, laptop, tablet or smartphone with camera and microphone.

If you want to make an appointment via video, please read and fill out the following declaration of consent► Please upload it via contact form.

 * Mandatory fields - please complete


The Studentenwerk Frankfurt am Main processes your data collected above (such as name, telephone or e-mail address) exclusively for the purpose stated in the contact form (praise, criticism, inquiries, request for information material, etc.).

Further information on data processing by the Studentenwerk Frankfurt am Main can be found in our Data Protection Declaration->