Data Protection Declaration of the Studentenwerk Frankfurt am Main

for the website

Collecting, processing, using and deleting personal data
Personal data is only collected if it is required for fulfilling our tasks and if you have given us this data yourselves (for example via forms or registration for our newsletter). If we collect, process or use personal data, we comply with legal provisions that are mandatory for us as a public institution, especially with the Hessian Data Protection Act (HDSG) and the Telemedia Act (TMG).

The processing of your personal data beyond legal permission only occurs after your explicit consent.

A given consent can be revoked anytime, whereupon the deletion of stored data occurs. Generally, the deletion of stored personal data takes place if it is no longer needed for fulfilling the pursued purpose or after the legal retention period expired. We only pass on your data to third parties if this is necessary for implementing a contract with you or if we are legally bound to do so. By the way, we only pass on data if you have authorised us to do so. No data is transmitted to countries outside the European Union (EU) of the European Economic Area (EEA).

Internet websites of other providers (external links)
The website also contains links to other websites. However, this data protection declaration exclusively refers to the content of the website; not to linked pages and their contents (for example the job exchange, job offers).

Contact forms
Personal data transmitted during the use of our contact forms will be used for the purpose stated in the contact form (praise, criticism, requests, demand of information material etc.) and afterwards deleted. No further use of the data takes place.

Registration forms for cooking courses
Data transmitted during the use of this registration form will be used exclusively for the implementing and billing of the respective cooking course and will be deleted at the end of the legal retention requirement.

Application platform for residential halls
For the rental contract management of the residential halls, an online application procedure is used for the individual spaces within the student residential halls. Only data required for the rental contract management is collected and will be provided directly by you (first and last name, birth name if applicable, gender, birth date, family status, name of spouse, country address, semester address, country of origin, telephone number, mail address, nationality, number of children, university, department and number of semesters). If a rental contract is arranged, the collected data will be deleted after 10 years. If no rental contract is arranged, the data is deleted immediately.

Use of PIWIK
On this website, the open-source software Piwik ( collects and stores marketing and optimising data. From this data, user profiles are designed under a pseudonym. For this, cookies can be used. Cookies are small text files, which are locally stored in the cache of the Internet browser of the site visitor. The cookies enable the detection of Internet browsers. Without the explicit consent of the person concerned, data collected with Piwik technology is not used to personally identify the visitor of this website and is not connected with personal data of the origin of the pseudonym. If you do not want to participate in tracking, you can revoke this use either by disabling the Piwik tracking cooking in your Internet browser under user configurations or by clicking here.

Use of own “cookies”
This website uses its own “cookies” to increase its user-friendliness (“cookies” are data sets sent from the web server to the visitor’s browser and stored there for later retrieval). No personal data is stored in our own “cookies”. You can generally prevent the use of “cookies” if you deny the storage of “cookies” in your browser.

Further information and contacting
If you have any questions regarding this data protection declaration, please contact us. You can ask us anytime if and which of your data is stored. Beyond this, you can send us information, deletion and correction requests as well as suggestions by e-mail.